At https://viva-zen-shot.kratom-planet.com, often referred to as viva-zen-shot (‘the Company’ or ‘we’), your privacy is of utmost importance and we are committed to protecting your personal data. This Privacy Policy details our approach to handling your information in a manner that aligns with various international privacy standards, including those in Canada (PIPEDA), Quebec (Law 25), the European Union (GDPR), Brazil (LGPD), California (CCPA/CPRA), Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and others.
This policy is designed to cover all aspects of our service, including our websites, applications, services, and products. Please be aware that this policy does not extend to external third-party platforms, applications, products, or services linked from our platform, each with their own privacy policies.
Our Privacy Policy encompasses your interactions with us when:
- You engage with our applications and services as a registered user.
- You navigate our websites that fall under this Privacy Statement.
- You opt-in to receive communications such as newsletters, emails, phone calls, or text messages/SMS from us.
We collect a range of personal data in various ways, including but not limited to:
- Account details necessary for user authentication and management.
- Payment information required to process transactions.
- Financial records related to your interactions with our services.
- Purchase history to enhance your experience and provide tailored services.
- Mobile device identifiers to offer personalized experiences on mobile platforms.
- Location data, where relevant, to deliver location-specific services.
- Feedback you provide to help us improve our offerings.
- Social media information if you choose to link your account with us and your social media profiles.
- Product-related information to ensure we can fulfill orders and provide support.
This data is collected through user interactions, direct input, automated technologies (such as cookies), and in some cases, from third parties, always in accordance with their privacy policies.
We use cookies to enhance your experience on our platform, improve website functionality, and perform analytics. These cookies can be categorized into Strictly Necessary for core functionalities, Preference for personalizing your experience, and Analytics to help us understand user behavior. You have the option to manage these cookies through our Cookie Manager.
We maintain a robust data retention policy, ensuring that your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Upon completion of these purposes and where no legal requirement exists, we take steps to delete or anonymize the data.
To safeguard your personal data, we implement a range of organizational and technical security measures, including secure communication protocols and working with reputable third-party processors who adhere to high standards of data protection.
We recognize that individuals under 18 years of age may be using our services, but we do not knowingly collect personal data from children under this age without verifiable parental consent.
Under the privacy laws applicable to you, depending on your jurisdiction, you have a set of rights regarding your personal data. These include:
- The right to access and receive a copy of your personal data.
- The right to request rectification or erasure of your personal data, when possible.
- The right to restrict the processing of your personal data under certain circumstances.
- The right to obtain a portable copy of your personal data for your own use across different services.
- The right to object to certain types of processing, such as direct marketing.
- The right to not be subject to automated decision-making, including profiling, which produces legal or similarly significant effects.
- The right to withdraw consent at any time (where relevant).
- The right to file an appeal or complaint with the appropriate data protection authority.
We encourage you to reach out to our privacy team if you wish to exercise any of these rights or have any questions regarding our Privacy Policy.
We reserve the right to update this Privacy Policy at any time, and we will post all changes on our website. We encourage you to review this policy periodically for any updates or modifications.
Should you have any inquiries, wish to unsubscribe from our services, or have data-related concerns, please feel free to contact us via email at [email protected] or by sending a written correspondence to the address provided on our website. Your privacy and security are of paramount importance to us.